Home News 152 thousand requests for bonuses instead of inflation

152 thousand requests for bonuses instead of inflation

by Dubai Forum
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Amna Al Ketbi (Dubai)

The Ministry of Social Development website has identified 10 electronic services that are the most used, which were provided by customers with the Ministry, led by the request for benefits in lieu of inflation, the request for social assistance and the issuance of a certificate to whom it may concern. With a proactive thought, to provide all customers and beneficiaries of its services more facilitation procedures and quality services that achieve intelligent government trends and fully meet development desires. , followed by 16,667 requests for social assistance and 8,659 requests to issue a certificate, to whom it may concern The Ministry received 6,279 requests to renew the card of determined, 3,774 requests to issue a new card to determined, and 1,749 new requests for subsidies.
The Ministry of Social Development provides 4 proactive services based on its surveys of customer needs and preferences and based on data, information and documents known to the government. Services include: Renewal of the People of Determination card, a service that automatically renews on the expiry date and is delivered to the recipient through the delivery company. In addition, the Ministry provides “Masra” services to senior citizens through the ID card, as part of a package of services and privileges proactively included in the Emirates ID card and given to all senior citizens in the country (60+), with the purpose of improving the quality of future life and improving the well-being of individuals in various areas. . All privileges are proactively activated in medicine, banking, hotel, tourism, catering, decoration and other fields. The Ministry of Social Development also presents the initiative “We Are Your Family”, which is a voluntary social initiative where all the country’s elderly citizens are contacted by volunteers registered in the National Volunteering Platform, and aims to achieve a kind of social rapprochement in light of the current health conditions that require physical distancing. Standing on the needs of senior citizens and meeting them through the Ministry of Social Development or in partnership with various official bodies and bringing different generations together to transfer the expertise and experience of senior citizens A humanitarian, social and voluntary gesture that breaks the daily routine and isolation in social distancing.

My family platform
Among the proactive services is the “My Family” platform through the Ministry of Opportunities. The proactive government service platform is the first of its kind in the world to be fully designed and implemented in the management of proactive services, and aims to provide family services proactively in a way that facilitates the couple to establish their family, and supports healthy education. It ensures the care that children need.
The package includes 12 joint proactive services between 10 public authorities, developed based on the results of 7 interactive participatory design workshops with the community, and implemented through more than 40 processes to connect the agencies’ systems and 32 working groups. offered by “My family” includes four stages: the stage of marriage and the establishment of the family, the stage of pregnancy, the stage of birth, the stage of the development of the child


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