GITEX Technology Week – United Arab Emirates, Dubai: – Abu Dhabi Digital Authority (ADDA) and Department of Finance (DoF) today signed an agreement with Automation Anywhere, a global leader in Robotic Process Automation (RPA) to digitize government services using software bots.

ADDA & DoF will leverage Automation Anywhere’s expertise in the RPA industry to support increased skill development within the government sector to increase productivity and improve customer services.

Tasked with leading Abu Dhabi’s digital transformation agenda, ADDA and other Abu Dhabi government entities will have access to a suite of RPA training programs and solutions that will elevate the digital capabilities of entities in Abu Dhabi Government. The MoU will enable thought leadership engagement for ADDA and DoF, with in-depth studies of challenges faced by government and private businesses that can be enabled by RPA. The thought leadership program will seek to build capacity within ADDA through several resources, including A-People, Automation Anywhere University and Automation Anywhere Public sector thought leaders. 

H.E. Dr. Rauda Al Saadi, Director General, Abu Dhabi Digital Authority, said: “Enhancing the digital capabilities and skills across Abu Dhabi Government entities is fundamental to what we do at ADDA. Our vision is to enable the digital transformation of all Abu Dhabi government entities, using emerging technologies and delivering pioneering government services and solutions. Our partnership with Automation Anywhere will reinforce our commitment to creating a world-class digital ecosystem in Abu Dhabi enabled by RPA solutions which will unlock efficiencies at scale.” 

“Strong finance processes form the backbone of a compelling administrative system, emerging technologies such as RPA promises to automate repetitive mundane tasks thus enabling our workforce to focus on insight-driven activities, helping the department to scale efficiently,” said H.E. Salah Mohammad Al Waswasi, Executive Director of Policy and Financial Systems Sector of Department of Abu Dhabi.  

For the first time in Abu Dhabi, Automation Anywhere will co-host ‘The month of Robotic Process Automation Program (Build-a-bot)’. The hands-on experience will enable digital talent, allowing unparalleled access to the tools and solutions to improve government services while creating new efficiencies. Training up to 40 government entities over a span of one-month, Automation Anywhere University will help boost the future of Abu Dhabi government services and build new ways to engage with citizens in Abu Dhabi.   

Ankur Kothari, Co-Founder and Chief Revenue Officer, Automation Anywhere, said: “RPA technology is at the forefront of improving business processes to drive extraordinary human potential by increasing employee productivity and lowering operational costs. We are delighted to collaborate with Abu Dhabi Digital Authority and Department of Finance which shows our commitment toward Abu Dhabi’s digital transformation agenda that will help unlock numerous benefits towards governance administration.”


About Abu Dhabi Digital Authority (ADDA):

Abu Dhabi Digital Authority is leading the digital future of Abu Dhabi by supporting our government partners to deliver services and build ecosystems, that enrich the quality of life and multiply opportunities for business and personal growth. ADDA supports Abu Dhabi’s digital transformation through strategies, policies, standards and enterprise architecture for increased government performance. In addition, ADDA delivers digital services, platforms and channels, and implement applied intelligence, shared government and cybersecurity solutions for government entities. 

About Automation Anywhere:

Automation Anywhere is the leader in Robotic Process Automation (RPA), the platform on which more organizations build world-class Intelligent Digital Workforces. Automation Anywhere’s enterprise-grade platform uses software bots that work side by side with people to do much of the repetitive work in many industries. It combines sophisticated RPA, cognitive and embedded analytic technologies. More than 3,100 customer entities and 1,800 enterprise brands use this AI-enabled solution to manage and scale business processes faster, with near-zero error rates, while dramatically reducing operational costs. Automation Anywhere provides automation technology to leading financial services, insurance, healthcare, technology, manufacturing, telecom and logistics companies globally. For additional information, visit 

For more information:
Orient Planet Group (OPG)
Tel:  00971 2 4418995
Fax: 00971 4 454 9528
Email :

© Press Release 2019


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