Emirates business class and first class bookings made using Qantas frequent flyer points will no longer include the airline’s free chauffeur drive service.

Earlier this year the Gulf airline declared that tickets booked using Skywards Miles, along with miles-based upgrades from economy to business class, would be excluded from the chauffeur service as of March 1.

Emirates has now confirmed that this will also extend to bookings made with Qantas Points, although it says “Qantas will honour all existing Chauffeur Drive bookings with Emirates made on or before 1 March 2019 for travel on an Emirates operated flight up until 1 March 2020.”

However, as earlier reported by Australian Business Traveller, Qantas will continue to offer chauffeur drive on Qantas flights to passengers who book into business class or first class travellers using Qantas Points.

Read more: Qantas says it won’t scrap chauffeur service for points-based bookings

PREVIOUS | Emirates is withdrawing its chauffeur drive service on business class and first class tickets booked using Skywards frequent flyer miles.

From 1 March 2019, the popular chauffeured ride to and from the airport will no longer be available for ‘classic rewards’ flights made with Skywards Miles.

Miles-based upgrades from economy to business class will also lose the chauffeur drive option.

The airline has confirmed these changes in updates to the Terms & Conditions page for its chauffeur-drive service.

The changes also appear to extend to Emirates business class and first class flights booked using Qantas Points, as the airline also states “Chauffeur-drive service is not available on reward tickets booked via Emirates Skywards airline partners for travel on Emirates.” Qantas is considered as one of many Emirates Skywards partners.

Qantas introduced a similar chauffeur-drive service for business and first class flyers as part of Qantas/Emirates alliance launched in April 2013, with both airlines using the same company – Brunel Worldwide Chauffeur Drive – as their contractor.

However, Qantas has advised Australian Business Traveller that it will continue to offer its chauffeur drive service for business class or first class travellers who book their trip with frequent flyer points.


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