Tuesday 13 September 2022 – at 11.39
AJMAN, September 13 / WAM / Ajman Police General Command has launched a proactive “For Your Service” package which aims to provide services to senior citizens and people with determination in their homes to facilitate their access to services, in working with insurance brokers and the Fast Vehicle Testing and Licensing Center for the Security Services Support Authority.
This takes place within the framework of the General Command’s efforts to improve the quality of life and achieve the Ministry of the Interior’s strategic goal of increasing customer satisfaction with the services provided.
Colonel Sultan Khalifa bin Hareb Al Muhairi, Director of the Department of Vehicles and Driving Licenses, said that the launch of the “To Serve You” package came in support of the “To Serve You” initiative previously launched by the management, and which achieved a remarkable achievement of providing services to 273 senior citizens and people of determination since its launch, bringing the satisfaction rate of beneficiaries of which 100%.
He explained that Ajman Police is keen to develop its services in a way that increases customer satisfaction and delight. Therefore, the service has been developed into a package that includes a number of services, including the vehicle inspection service, the ownership renewal service, vehicle insurance services and the parking permit service for determined persons, so that the center employee communicates with senior customers Citizens and determined persons and informs that the ownership of the vehicle is about to expire, after which a patrol at your service will move to the customer’s home.
Al Muhairi emphasized that the Ajman Police is eager to make all possible efforts and utilize all its capabilities to provide services in accordance with the highest quality standards in a manner that increases the satisfaction and happiness of customers, especially the categories of senior citizens and persons of determination.
Wam/ Yacoub Al-Awadi/ Dina Omar