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Mediclinic Al Noor Hospital successfully implements InterSystems TrakCare® to transform care delivery

Dubai, UAE:– InterSystems, a global leader in information technology platforms for health, business, and government applications, announced today that Mediclinic Al Noor Hospital has successfully implemented InterSystems TrakCare as its unified healthcare information system. The recent go-live at Al Noor hospital represents the seventh successful implementation of TrakCare across the Mediclinic network.

Mediclinic Al Noor Hospital offers a range of primary, secondary and tertiary services.
Providing a seamless patient experience combined with high standards in safety and efficiency has always been at the heart of Mediclinic Al Noor hospital. Over the years, the hospital has earned its reputation for leading the way in ground-breaking procedures and was the first private hospital in Abu Dhabi to offer IVF services and open-heart surgery. Adopting TrakCare at Mediclinic Al Noor hospital is another testament that the hospital is at the forefront of meeting the current and future health needs of patients in the region.

Mediclinic Middle East (MCME), one of the largest private healthcare groups in the UAE, is on schedule to deploy TrakCare across all of its hospitals and clinics in the UAE. TrakCare’s Electronic Medical Record System (EMR) enables the group’s care providers to have a holistic view of each patient’s clinical, administrative, and financial information at any given time. The EMR system supports MCME medical staff in their decision-making, while creating more opportunities to offer patients an enhanced experience and seamless care journey as they spend less time waiting and avoid unnecessary tests.

The advanced interoperability that TrakCare provides, will enable Mediclinic Al Noor hospital to exchange data with Malaffi. Malaffi is a unified health information exchange platform that enables healthcare facilities, healthcare professionals and government authorities across the Emirate of Abu Dhabi to access and share patients’ medical information in order to deliver better healthcare quality and enhance patient safety and overall health outcomes.

“At Mediclinic, our mission is to deliver excellent patient care and measurable quality clinical outcomes. We believe in utilizing technology to achieve these goals and transform care delivery,” said Donna Lunn, Chief Information Officer at Mediclinic Middle East. “We are delighted with the successful implementation of TrakCare at Mediclinic Al Noor Hospital and look forward to future deployments of TrakCare across the remaining Mediclinic hospitals and clinics in the UAE.”

“Our team consistently strives to deliver successful and timely deployments for our valued clients who place their trust in us. We are honored that Mediclinic chose InterSystems as its partner to create the future of care in the region,” said Ali Abi Raad, InterSystems Country Manager for the Middle East and India. “InterSystems would like to congratulate the Mediclinic Middle East team for their hard work and dedication to digital transformation.”

Mediclinic Middle East operates seven hospitals in the UAE with over 900 inpatient beds as well as more than 20 clinics in Dubai, Abu Dhabi, Al Ain and Al Dhafra.


About Mediclinic Al Noor Hospital:

Mediclinic Al Noor Hospital is situated on Khalifa Street in the central business district of Abu Dhabi. The hospital, which started as a small polyclinic in 1985, has grown into a bustling, international-standard hospital with a team of expert medical professionals which strives not only to meet, but exceed, patients’ expectations. The hospital is designed to provide you and your family with a full continuum of care, with a wide range of outpatient and inpatient services, delivered in a friendly and compassionate manner.

About Mediclinic Middle East

Mediclinic Middle East is part of Mediclinic International, a private hospital group founded in 1983 that today has three operating platforms: in Southern Africa (South Africa and Namibia); Switzerland and the United Arab Emirates. The Group also has a 29.9% shareholding in Spire Healthcare, a UK-based healthcare group with 38 hospitals.  The foundation of Mediclinic International lies in the application of rigorous science to improve the lives of patients, through the use of state-of-the-art treatments and technologies to care for patients in an evidence-based environment.

Mediclinic Middle East operates seven hospitals and over 20 clinics with almost 900 inpatient beds in the United Arab Emirates.

About InterSystems

InterSystems is the information engine that powers some of the world’s most important applications. In healthcare, business, government, and other sectors where lives and livelihoods are at stake, InterSystems has been a strategic technology provider since 1978. InterSystems is a privately held company headquartered in Cambridge, Massachusetts (USA), with offices worldwide, and its software products are used daily by millions of people in more than 80 countries. For more information, please visit

© Press Release 2019

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