Cementing its position as an industry leader, Mercedes-Benz Oman celebrated multiple victories winning numerus accolades from Mercedes-Benz Cars Middle East during its Customer Services Awards Ceremony held in Dubai. The company took home the award for ‘Best Customer Experience Activation for “She’s Mercedes” 2018’, ‘Dealer Retail Standards Fulfillment 2018’ and ‘Best Accessories & Collection Market 2018’.
“Offering ‘the best or nothing’ to our customer goes beyond superior engineering or performance. It extends to each and every aspect of everything we do,” said Lawrence Good, Mercedes-Benz Oman CEO. “We are honored and immensely grateful for the opportunity we have had to serve our Mercedes-Benz family members. These awards are a reminder of the standards we strive to meet and what we can accomplish when we put our customers first.”
Mercedes-Benz Cars Middle East recognized ‘She’s Mercedes 2018’ for its outstanding customer experience activation and in creating a platform for women drivers to exchange ideas, share experiences and learn from one another. No stranger to the list of accolades was the ‘Dealer Retail Standards Fulfillment 2018’ which Mercedes-Benz Oman have been winning for multiple years showcasing the dealership’s performance and adherence to the highest standards. As for ‘Best Accessories & Collection Market 2018’ award exemplified the company’s efforts in promoting the ‘best or nothing’ to its customers from parts to lifestyle accessories collections.
Lawrence added, “A great idea without proper implementation is just a great idea. At Mercedes-Benz Oman, we are dedicated to implementing every innovative concept at a caliber you could only expect from an iconic brand. This dedication has been the engine behind growing our brand and empowering drivers on each journey they take.”
From customer experiences and sales to marketing and exciting campaigns, Mercedes-Benz Oman continues to work to ensure that they deliver the highest standards across each department. Its customer-centric approach continues to catapult the company forward, helping it to maintain its reputation as one of the most successful and trusted luxury car brands in the Sultanate.