Customers can complete transactions, manage properties, schedule maintenance requests and more using the mobile app.
My Nakheel, the mobile app for customers of Dubai-based property developer Nakheel, is now integrated with UAE Pass, the secure national digital identity for citizens and residents.
Customers registered for UAE Pass and Nakheel Online Services can select the ‘Sign in with UAE Pass’ option on the app or through onlineservices.nakheel.com to validate their identity. Customers who are not UAE citizens or residents can also create UAE Pass accounts using their email addresses and mobile number.
The UAE Pass login option also eliminates the need to remember several usernames and passwords to improve security and confidentiality when conducting online transactions. Forms will be completed automatically with customers’ details and auto-uploading documents.
With this new app, customers can view their property information, register their interest in buying or renting a property, renew leases, schedule appointments for maintenance, apply for security passes and make fast, secure payments, among other services.
The initiative is part of Nakheel’s ongoing commitment to customer centricity, simplifying property management through digital innovation and continually providing new services to owners, residents, tenants and investors.
A Nakheel spokesperson said, “My Nakheel app offers quick access to Nakheel’s iconic projects and attractions across Dubai in addition to a host of property management services. We are committed to promoting a balanced, holistic lifestyle in our communities, and the option of completing services quickly through our voice-enabled app saves our customers’ and investors’ time. Introducing the UAE Pass login option is another convenient feature that gives them more time to enjoy life.”