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Abu Dhabi Customs receives South Korean delegation

by Dubai Forum
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ABU DHABI, 7th December 2022 (WAM) — The General Administration of Abu Dhabi Customs welcomed a customs delegation from South Korea.

The visit aims to discuss ways of enhancing cooperation between the two sides in various customs fields and capacity-building activities, in addition to reviewing customs practices in Abu Dhabi and exchanging experiences to support the global trade movement.

The visiting delegation was briefed on the strategic transformation journey of Abu Dhabi Customs, its exceptional experience in developing its innovative services and applying international best practices, and its pioneering efforts in establishing an empowered digital institutional environment that contributes to enhancing security, facilitating trade and providing distinguished services, which enhancing the high prestigious position that the emirate of Abu Dhabi occupies and holds globally as a major destination for investment and doing business.

The South Korean delegation reviewed the efforts of Abu Dhabi Customs in supporting its cadres, applying comprehensive automation to manage human capital, using artificial intelligence and advanced technology in the human resources sector and the field of training to refine and develop the skills of its employees.

It also reviewed the level of administrative and technical development of human resources in Abu Dhabi Customs, which is considered a pioneer in implementing the Oracle Digital Assistant and the first government agency in the Middle East, as well as applying Full Oracle HCM Cloud Suite with Analytics project.

During their tour to the innovation laboratory and training halls, the delegation was also briefed on the VR Training technology, which implements training and evaluation processes using virtual reality, which contributes to raising the efficiency of Abu Dhabi Customs employees.

The visit of the Korean delegation to Abu Dhabi Customs is a result of the global reputation and international acclaim for Abu Dhabi Customs’ practices in applying international best practices, and its pioneering role in developing innovations and launching initiatives to provide smart customs services that serve the various sectors of customs work and support the facilitation of global trade movement, and enhance the happiness of customers and raise their level of satisfaction with smooth, fast and effective services.

Abu Dhabi Customs is keen on transferring its experience and expertise in developing customs work to local and international authorities and institutions, in a way that contributes to supporting the growth of the UAE’s economy through the development of international relations.

Hatem Mohamed/ Khoder Nashar

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