Home » Collaboration to boost digital innovation and customer experience at Commercial Bank of Dubai

Collaboration to boost digital innovation and customer experience at Commercial Bank of Dubai

by Dubaiforum

Hewlett Packard Enterprise (HPE) and du, a part of Emirates Integrated Telecommunications Company (EITC), have joined forces to accelerate the digital innovation of the Commercial Bank of Dubai (CBD) in the United Arab Emirates (UAE). CBD, a prominent national bank established in 1969, has chosen HPE GreenLake, hosted in du’s hyper-connected and Tier III Certified data centers, to propel its hybrid cloud journey and enhance the overall customer and team member experience.

CBD’s commitment to digital transformation aligns with its vision to become ‘default digital’ as it continues to grow its customer base. To better serve their diverse clientele, CBD recognized the need for digital innovation and embarked on a journey to leverage a hybrid cloud environment to optimize operations.

By leveraging HPE GreenLake as the foundation of its private cloud, CBD can effectively implement its five-year strategy to establish a more efficient and automated self-service IT operational model. This strategic approach will enhance responsiveness, visibility, and control while minimizing complexities and manual processes. With core banking applications and workloads operating within a private cloud environment enriched with AI capabilities, CBD can swiftly adapt to changing business demands and meet customer expectations.

The comprehensive hybrid cloud environment powered by HPE GreenLake and du’s network and security solutions enables CBD to unify its private and public cloud infrastructure with automated control. Leveraging HPE services for migration and cyber resilience, along with intelligent edge solutions from HPE Aruba Networking for secure connectivity, CBD ensures efficient operations and secure handling of sensitive financial data. This collaborative effort promotes innovation, automation, and the development of AI-driven services to deliver exceptional customer experiences while safeguarding customer information.

In partnership with HPE and du, CBD is well-positioned to streamline operations, drive innovation, and enhance customer experiences through advanced technologies and secure cloud solutions.

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