Home News “Dubai Customs” … the first customs authority in the world that was a preferred place to work

“Dubai Customs” … the first customs authority in the world that was a preferred place to work

by Dubai Forum
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For the second year in a row, Dubai Customs obtained the accreditation “Best Work Environment” from the American organization “Great Place to Work”, based on the questionnaire for the globally approved trust index, by evaluating the employees’ work experience.

And she stated in a statement that the results of the questionnaire resulted in the department’s classification among the best working environments in the United Arab Emirates out of 20 public and private entities within the category of large institutions, in appreciation of its efforts to provide an ideal work experience in accordance with best practices, so the department became among the list of the best work environments globally. .

According to the statement, “Dubai Customs” is the first customs authority globally approved as a preferred place to work, according to the experts assessed in “Great Place to Work”, when the department received the certificate for the first time in January 2021, based on an assessment of the working environment , including: trust, and innovation, the values ​​of the organization and management, the positive results the department has achieved through communication and internal communication between management team and employees, as well as the employee’s sense of pride in the work he performs.

Ahmed Mahboob Musabih, CEO of Dubai Customs and CEO of Ports, Customs and Free Zone Corporation, said: “Receiving this prestigious international accreditation for the second year in a row makes us proud and proud of what we do, which is in line with the efforts we make in the department to achieve the vision of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the United Arab Emirates and ruler of Dubai, to develop work environments, make them attractive to employees, improve human resources and give them all the means of comfort and happiness.

He continued, “(Dubai Customs) has become one of the entities that support expertise and leadership, and an important reference for many authorities locally and globally, to be ambassadors for our country in thought and action, to continue the progress for results to improve the competitiveness of the UAE and reach number one in all areas. “

He urged staff to continue to maintain the approach to expertise and support the ideal work environment for the department to increase the level of trust in line with international best practices.

For his part, the Director General of the Great Place to Work in the Middle East, Ibrahim Al-Mughrabel, said that Dubai Customs is the first customs authority in the world to have been approved as a great place to work when the department embarked on its journey by making changes in the work culture, which was reflected in the experience of its employees in the pursuit of expertise in their work.

He pointed out that some authorities tended to end their journey as soon as they had obtained the accreditation certificate, while Dubai Customs was eager to make a greater effort as soon as it had obtained the accreditation certificate, and continued on its distinguished journey.


The department is among the best work environments in the UAE out of 20 public and private units.

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