Home News Network International wins two prestigious Harvard Business Council Gold awards

Network International wins two prestigious Harvard Business Council Gold awards

by Dubai Forum
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Dubai, 09 May 2022: Network International
(Network), the leading enabler of digital commerce across the Middle East and
Africa (MEA), was honoured with two Gold awards by Harvard Business Council
(HBC), USA at the recently concluded HBC International Awards.

The company received the
Project Award for its successful initiative to enhance customer satisfaction and loyalty through operations digitalisation. The
award-winning initiative involved the integration of Robotic Process Automation
to transform business operations and create seamless integrations with clients
using artificial intelligence (AI) and machine learning.  

Jamal Al Nassai,
Group Chief Operations Officer of Network International,
on the other hand, won the Executives Award at the Gold level for spearheading the
operations digitalisation project. He was recognised for his exemplary leadership in
guiding his team to achieve increased operational efficiency, improve
client experience by faster processing of service requests, and reduce
operating costs, leading to cost savings and improved customer satisfaction.

Commenting on the awards, Jamal Al Nassai, Group
Chief Operations Officer, Network International
said, “It is an honour to
be recognised by Harvard Business Council and win two awards at the Gold level.
As the MEA region’s largest payment solutions company, Network International
remains committed to setting the benchmark when it comes to seamless payments
and ultimately, client satisfaction. Supported by our investments in
technology, we are continuously innovating and looking for new ways to enhance customer
satisfaction and loyalty.  We are
thrilled to be recognised by the prestigious Harvard Business Council for our efforts.”

The Harvard Business Council International Awards honors
excellence in applying total quality management to assist organisations in
achieving their strategies, adopting best practices, providing quality
services/ products, and meeting customers’ needs and expectations.


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