Huawei Holds Successful Service Open Day in Dubai, Providing Exclusive Year-End Benefits

by Dubaiforum
4 minutes read

Huawei Hosts a Successful Service Open Day in Dubai, Extended Benefits Available Through Year-End

In a remarkable showcase of community engagement and customer service, Huawei recently hosted its highly anticipated HUAWEI Service Open Day at the Authorized Service Center located in Al Karama, Dubai. The event attracted a diverse group of attendees, including loyal Huawei users, tech enthusiasts, and social media influencers, all eager to experience the brand’s commitment to excellence in customer care.

Running in conjunction with the event, the HUAWEI Service Giving Season offers exclusive perks to users, which will continue until December 31, 2024. This initiative is aimed at enhancing customer satisfaction by providing an impressive array of services and benefits tailored to Huawei device owners.

Highlights from the Service Open Day

The Service Open Day was replete with activities and promotions designed to leave a lasting impression on attendees. Here are some of the key highlights:

Labour-Free Repairs: Customers availed themselves of repair services without the typical Dh79 labor charge, paying only for the necessary parts. This gesture significantly alleviated the financial burden associated with device repairs, emphasizing Huawei’s customer-first philosophy.

Complimentary Screen Protector Installations: Throughout the event, attendees received free installations of screen protectors, further protecting their devices and enhancing user experience.

Device Refresh Services: The event offered affordable services for essential device maintenance, including battery replacements and PC system reinstallations, thus ensuring Huawei users could keep their devices functioning optimally.

Lucky Draws and Premium Prizes: Participants had the opportunity to enter lucky draws for exciting Huawei products, such as the cutting-edge HUAWEI MatePad 11.5”, HUAWEI WATCH GT 5 Pro, and HUAWEI WATCH FIT 3. These giveaways not only added a festive air to the event but also showcased Huawei’s latest technologies.

Tag & Win Activity: Leveraging social media engagement, attendees were encouraged to share their experiences using the hashtag #HuaweiServiceOpenDay, providing them with additional chances to win exclusive prizes while generating buzz around the event.

The presence of notable influencers, including Sonia Kamran and Sally Serdaneh, added a vibrant touch to the festivities. Their interaction with the attendees engaged over 150 participants, strengthening Huawei’s connection with its local community.

Ongoing Benefits Through the HUAWEI Service Giving Season

Building upon the excitement generated during the Service Open Day, Huawei’s HUAWEI Service Giving Season promises to extend several valuable benefits to device users throughout Dubai and Abu Dhabi until the end of 2024. Among these offerings are:

No Labour Charges for Out-of-Warranty Repairs: This initiative allows customers to access affordable repair services for screen and hardware replacements without incurring additional labor fees.

Free Screen Protectors: Available on a first-come, first-served basis, these protectors offer users an easy way to safeguard their devices against unforeseen damage.

Battery Replacements for Dh49: Customers can obtain genuine, long-lasting battery replacements at a fixed, affordable price, ensuring their devices remain powered for longer.

Complimentary Seasonal Gifts: Customers receiving repairs can expect special gifts, enhancing the overall service experience.

Free PC Operating System Reinstallation: For devices purchased within the last five years, Huawei offers complimentary reinstallation of the operating system, helping customers to maintain peak performance.

Furthermore, HUAWEI Care+ discounts are available on various products, which includes popular wearables like the WATCH GT 5 and select smartphones from the Pura 70 Series.

Commitment to Quality and Customer Engagement

The HUAWEI Service Giving Season and the successes of the Service Open Day underscore the company’s steadfast commitment to customer satisfaction. Through various initiatives designed to provide accessible repair options and exclusive rewards, Huawei continues to bolster its reputation for high-quality customer service.

Potential customers and Huawei users alike are encouraged to take advantage of these limited-time offers at HUAWEI Authorized Service Centers in Dubai and Abu Dhabi before the end of the year. This initiative not only aims to enhance the ownership experience for Huawei users but also reinforces the company’s long-term dedication to fostering strong and lasting relationships with its clientele.

As Huawei continues to expand its presence in the Middle East, events like these highlight the important role of community engagement and customer satisfaction in today’s competitive technology market. By offering these proactive measures, Huawei not only caters to the immediate needs of its customers but also sets the stage for future interactions built on trust and excellence.

Tags: #BusinessNews, #TechnologyNews, #UAE

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