Starting a courier, express or parcel business in Dubai just got much simpler. The Regulatory and Licensing Sector, operating under the Postal Sector Regulatory Committee, has completed a systems integration with the Dubai Department of Economy and Tourism (DET), so investors can now meet the requirements for postal and delivery activities directly through Invest in Dubai.
How much faster it is
- Steps to obtain a new licence cut from 12 to 3
- Five previously required document uploads removed, using data already held electronically
- Required data fields reduced from 40 to 12, down 70%
- Completion time cut from 46 minutes to 10
Why it matters
Dubai accounts for about 86% of all licensed postal and courier, express and parcel (CEP) operators in the UAE, so the first phase reaches the biggest concentration of companies in the sector. The integration supports the UAE’s Zero Bureaucracy programme and the Dubai Economic Agenda, D33, and could serve as a model for similar links with economic development departments in other emirates.
What officials said
Mohamed Khalid bin Sulaiman, Chief Licensing Officer at the Regulatory and Licensing Sector, said the direct exchange of data between the two systems reduces requirements, avoids repeated submissions and speeds up transactions for investors.
Salwa Aladidi, Director of Data Management at the Dubai Business Registration and Licensing Corporation, part of DET, said Invest in Dubai continues to bring together the services investors need in one seamless government experience.
About the Regulatory and Licensing Sector
The Postal Sector Regulatory Committee was formed in 2023 under Federal Decree-Law No. 21 of 2019 to regulate the postal and CEP sector. The Emirates Post Group Regulatory and Licensing Sector carries out its mandate, focusing on customer experience, market growth and innovation.
Filed under
