customer service

Customers can now effortlessly link their Smiles and Etihad Guest accounts, enabling instant conversion of points and miles between the two loyalty programs. Enhance your rewards experience today!

Airlink Finalizes Lease for 10 New Embraer E195-E2 Aircraft South Africa’s Airlink has secured a lease agreement with Azorra to acquire 10 new Embraer E195-E2 twin-engine aircraft. This strategic move …

Meta Title: Innovative Virtual Hospitality Concierge ‘Nuha’ Launches in Dubai Meta Description: Discover ‘Nuha’, the UAE’s first virtual hospitality concierge powered by ChatGPT. Explore how this groundbreaking AI technology is …

Zayed International Airport (AUH) in Abu Dhabi achieves Level 3 accreditation in the Airports Council International (ACI) Customer Experience Accreditation program, highlighting significant improvements in customer service and overall passenger …

Zayed International Airport Receives Accreditation for Exceptional Guest Experience Management. This recognition underscores the airport’s commitment to strategic growth and outstanding service excellence in the aviation sector. Enhance your travel …

Zayed International Airport (AUH) Achieves Level 3 Accreditation in ACI Customer Experience Programme In July 2025, Zayed International Airport (AUH) proudly received Level 3 accreditation from the Airports Council International …

Over 2,100 taxi drivers in Dubai have been recognized for their outstanding service, courtesy, and integrity. This tribute highlights the commitment of Dubai’s taxi drivers to excellence in customer service. …

Over 2,100 taxi drivers in Dubai have been recognized for their outstanding service, courtesy, and integrity. This honor is part of an initiative by the Roads and Transport Authority (RTA) …

Introducing DXB Greet & Go: a new QR code-assisted pickup service at Dubai International’s Terminal 3. This innovative service simplifies the process for travelers to easily locate their drivers, enhancing …

Emirates to Launch Fourth Daily Flight from Dubai to London Gatwick on February 8, 2026. Flight EK069/070 will be operated using the airline’s latest aircraft model, enhancing travel options for …