dnata Secures Multi-Year Inflight Catering Partnership with Etihad Airways in Jordan
Amman, Jordan, 30 July 2025: In a significant development for the aviation and hospitality sectors, dnata, a prominent global provider of air and travel services, has secured a multi-year contract to deliver premium inflight catering services for Etihad Airways at Queen Alia International Airport (AMM) in Jordan. This strategic alliance marks a notable expansion of dnata’s catering portfolio and underscores the growing demand for exceptional inflight dining experiences in the region.
Under the terms of this newly established contract, dnata’s highly skilled culinary teams will be responsible for producing and delivering over 90,000 meals annually. This initiative aims to cultivate an unforgettable dining experience for passengers aboard Etihad Airways’ fourteen weekly flights connecting Amman with Abu Dhabi. Passengers can expect an array of dishes that reflect both local flavors and international culinary excellence, ensuring that every meal onboard is a memorable highlight of their journey.
Dana Kamal Adwan, the CEO of dnata Catering & Retail Jordan, expressed enthusiasm about the partnership, stating, “Etihad Airways is renowned for its high service standards, and we’re proud to be selected as their catering partner of choice. This contract is a strong endorsement of our team’s culinary ambition, operational excellence, and ability to deliver at scale, day after day. From bold, locally inspired flavors to beautifully balanced premium-cabin dishes, we will work closely with the airline to create world-class menus that elevate the passenger journey.” Adwan’s remarks reflect an unwavering commitment to quality, which is increasingly crucial in the competitive landscape of the airline industry.
The collaboration with Etihad Airways is an addition to dnata’s extensive portfolio, which includes catering services for more than thirty different airlines, employing a dedicated workforce of over 400 professionals in Jordan. This depth of experience is evidenced by dnata’s impressive operational metrics; in the financial year 2024-25 alone, the company successfully uplifted more than 4.5 million meals across over 24,000 flights at the busy Amman airport. The scale and efficiency of dnata’s operations highlight its significance as a key player in the regional aviation support ecosystem.
With a global presence that spans over sixty locations and a robust workforce of approximately 10,400 catering professionals, dnata is positioned as one of the world’s leading inflight hospitality providers. The organization is responsible for producing in excess of 110 million meals annually, catering to a diverse clientele that encompasses full-service airlines, low-cost carriers, and VIP clients. As travel demands continue to evolve, dnata remains committed to enhancing the quality of inflight dining, which is critical for maintaining passenger satisfaction and loyalty.
The new partnership is indicative of broader trends within the aviation industry, where airlines strive to differentiate themselves in a highly competitive market. Premium inflight dining options are increasingly becoming a focal point for airlines seeking to attract and retain customers in an era of heightened expectation regarding travel experiences. As travelers increasingly prioritize comfort and culinary diversity, the alignment between dnata and Etihad Airways is a strategic move designed to meet these needs and enhance the overall travel journey.
Moreover, the inflight catering sector plays a pivotal role in fostering economic ties between Jordan and the UAE, particularly as tourism and business travel between the two nations continue to grow. This partnership not only signifies a commitment to elevating culinary standards but also reflects the broader economic dynamics shaping the region’s travel and hospitality sectors.
In conclusion, dnata’s contract with Etihad Airways is a noteworthy step forward that underscores the significance of quality inflight catering in shaping passenger experiences. As the airline industry adapts to changing consumer preferences, this collaboration serves as a model for how strategic partnerships can drive innovation and enhance service offerings.
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