Dubai Customs Achieves Landmark Recognition as the World’s First “Great Place to Work” for Five Consecutive Years
Dubai – 10 May 2025 – In a remarkable achievement that underscores its commitment to employee welfare and organizational excellence, Dubai Customs has been recognized as a “Great Place to Work” for the fifth consecutive year by the esteemed global certification body, Great Place to Work®. This distinction places Dubai Customs in an unparalleled position as the first customs authority worldwide to receive this honor, highlighting the organization’s unwavering focus on cultivating an exceptional workplace environment.
As a pivotal entity in the enforcement of trade laws and regulations, Dubai Customs plays a crucial role in the emirate’s economic framework. The agency’s recognition as a top workplace represents not only a successful internal culture but also embodies the strategic objectives of enhancing productivity, creativity, and teamwork, which are critical for institutional excellence in an era of rapid globalization and digital transformation.
Mohammed Al Ghaffari, the Executive Director of the Human Resources Division at Dubai Customs, received the accolade during an official visit from Michael Burchell, CEO of Great Place to Work®. This meeting took place at the organization’s headquarters, where the significance of Dubai Customs’ achievement was ceremonially acknowledged. Al Ghaffari articulated his pride in maintaining this prestigious recognition, stating that it serves as a testament to the authority’s commitment to nurturing an inspiring work culture that fosters motivation, innovation, and excellence.
“This ongoing recognition is not merely an accolade; it is a reflection of the dedication of our employees and the conducive work environment we aim to cultivate,” Al Ghaffari remarked. He further highlighted the intrinsic link between employee satisfaction and organizational success, asserting that investing in human capital is fundamental for sustainable development. He reaffirmed Dubai Customs’ pledge to continue fostering a culture of innovation and high performance, ensuring that employees feel valued and empowered.
The achievement also reflects the high levels of confidence expressed by Dubai Customs employees, as evidenced by results from the comprehensive employee surveys conducted by Great Place to Work®. Such surveys assess various dimensions of workplace culture, including trust in leadership, pride in one’s work, and camaraderie among colleagues, all of which are essential for building a resilient and engaged workforce.
The visit between the two organizations extended beyond the celebration of achievements. Attendees discussed potential avenues for future collaboration aimed at enhancing workplace development. Strategies were explored to improve organizational efficiency, develop innovative tools for assessing and evolving corporate culture, and establish employee well-being-focused performance indicators. These discussions align closely with Dubai’s broader vision of establishing itself as a global leader in sustainable work environments and exemplary institutional performance.
Dubai Customs’ continuous recognition serves as a compelling narrative about the importance of fostering a workplace characterized by respect, inclusivity, and continuous improvement. As businesses navigate the complexities of modern economy and labor dynamics, organizations like Dubai Customs provide a blueprint for others to emulate in creating environments conducive to employee satisfaction and productivity.
The significance of such accolades cannot be overstated in today’s hyper-competitive landscape, where attracting and retaining talent has become paramount. Recognitions like these not only bolster the agency’s reputation but also enhance its attractiveness to prospective employees, further contributing to the overall economic vitality of Dubai.
As UAE continues to position itself as a leading business hub in the Middle East, initiatives that prioritize employee engagement and well-being will undoubtedly play a crucial role in shaping the future of work across various sectors. Dubai Customs stands at the forefront of this movement, showcasing the potential impact of a committed and engaged workforce on institutional success.
In summary, the distinction achieved by Dubai Customs is a reflection of its pivotal role in fostering a progressive working atmosphere, one that prioritizes the welfare of its employees while advancing the objectives of the organization amidst a dynamic global trade landscape.
tags: #BusinessNews, #EconomyNews, #UAE