Dubai's Roads and Transport Authority Outlines Holiday Service Schedule for Hijri New Year
Dubai, June 25, 2025 — As the Hijri New Year approaches, the Roads and Transport Authority (RTA) of Dubai has officially announced the adjustments to service hours for its wide array of facilities and services. The changes reflect the RTA’s commitment to ensuring accessibility and convenience for Dubai’s residents and visitors, especially during this significant period of celebration.
The Hijri New Year, or Islamic New Year, marks the beginning of the lunar Islamic calendar and is a time of reflection and festivity for many in the Muslim community. The year 1447H will be welcomed on Friday, June 27, 2025. In light of this observance, the RTA is providing a comprehensive overview of its services, which encompass customer centers, public transport options, and parking provisions.
Customer Happiness Centres
In a move aimed at streamlining services and enhancing customer experience, all RTA Customer Happiness Centres will be closed for the entirety of the holiday on June 27. This closure includes centres across the emirate that typically handle inquiries and transactions. However, the RTA acknowledges the need for accessibility, particularly during a holiday period, and will keep its Smart Customer Happiness Centres operational on a 24/7 basis. These centres are strategically located in Umm Ramool, Deira, Al Barsha, and the RTA’s Head Office, providing continuous assistance to customers throughout the holiday.
Service Provider Centres for Technical Testing
The day following the holiday, Saturday, June 28, will see a resumption of vehicle technical testing services, as all service provider centres will remain closed on June 27. This approach allows the RTA to ensure that these essential services are maintained in an orderly fashion, preventing interruptions and catering to the needs of vehicle owners in the city.
Public Transportation Services
The RTA has laid out specific operating hours for its metro, tram, public buses, and marine transport for the day of the Hijri New Year.
1. Dubai Metro: The metro service will operate from 5:00 AM until 1:00 AM on the following day (June 28), providing vital connectivity for commuters celebrating the holiday.
2. Dubai Tram: Similarly, the tram service is scheduled to run from 6:00 AM until 1:00 AM the next day, ensuring that residents and tourists can navigate the heart of the city with ease.
3. Public Buses: For those utilizing public transport, detailed schedule updates can be accessed via the S’hail app, which will offer real-time information and help riders plan their journeys efficiently.
4. Marine Transport Services: Comprehensive schedules for marine transport services are available for public viewing, ensuring residents can take advantage of Dubai’s picturesque waterways during the holiday. The schedule can be found on the RTA’s official website.
Public Parking Regulations
In a celebratory gesture for the Hijri New Year, all public parking zones across Dubai will be free of charge on June 27, with the exception of multi-level parking terminals. This initiative is designed to accommodate the influx of visitors and residents engaging in holiday festivities, enhancing their ability to navigate the city without the burden of parking fees. Regular parking rates will revert on Saturday, June 28, ensuring a smooth transition back to standard operations following the holiday.
Conclusion
The RTA’s announcements align perfectly with the ethos of Dubai as a dynamic and accommodating city, one that embraces its cultural diversity while providing essential services in a manner that reflects the spirit of the occasion. The preparations for the Hijri New Year underscore the RTA’s commitment to service excellence, ensuring that the citizens and visitors alike have the necessary resources to celebrate this important milestone with convenience and joy.
As residents prepare for their own unique celebrations, the RTA’s initiatives serve as a reminder of the harmonious blend of tradition and modernity that characterizes Dubai, fostering community within the hustle and bustle of urban life.
Tags: #UAE #Transport #EconomyNews