Dubai's Roads and Transport Authority Announces Eid Al Adha 2025 Operating Hours
As the auspicious occasion of Eid Al Adha approaches, the Dubai Roads and Transport Authority (RTA) has officially unveiled the operational hours of its key services during the holiday period for the year 1446H (2025). This announcement is of particular importance to both residents and visitors navigating the city during the festive days. The RTA’s commitment to optimizing public transport and service availability reflects its broader goal of enhancing customer satisfaction and facilitating seamless travel experiences for all.
Customer Happiness Centers and Beyond
In a strategic move to manage demand during the holiday, all standard RTA Customer Happiness Centers will close for the duration of the Eid break. However, the RTA is prioritizing accessibility by maintaining the functionality of Smart Customer Happiness Centers located in Umm Ramool, Deira, Al Barsha, and at the RTA Headquarters, which will operate 24 hours a day. This initiative not only provides essential services round-the-clock but also underscores the authority’s commitment to modernizing customer service through smart technologies.
Technical Testing Centers and Resumption of Services
During the holiday, service provider centers responsible for technical testing will be closed from June 5 to June 7, 2025. However, technical testing services will resume on June 8 at select locations, including Tasjeel Al-Tawar and AutoPro Al-Mankhool. Full-scale operations, encompassing transaction processing, will restart across all centers on June 9. This phased reopening is a strategic decision designed to balance operational efficiency with the growing uncertainty of holiday demand.
Dubai Metro and Tram Operations
Public transport will remain a pivotal element in the city’s holiday framework. According to the RTA, both the Red and Green lines of the Dubai Metro will operate during the Eid period from June 4 to June 7, with services running daily from 5:00 AM until 1:00 AM the following day. Similarly, the Dubai Tram services will adhere to identical operating hours, ensuring that the public has reliable access to key neighborhoods and attractions throughout the festive period.
Public Buses: Adjustments and Alternative Routes
The RTA has advised commuters to utilize the S’hail app for the latest schedule updates during Eid. Notably, the intercity Route E100 from Al Ghubaiba Bus Station will be suspended between June 4 and June 8. To accommodate travelers looking to reach Abu Dhabi, alternative routes like E101, which operates from Ibn Battuta Bus Station, and E102, which departs from Al Jafiliya Bus Station to Zayed International Airport, remain operational. Such provisions highlight the RTA’s attentiveness to the connectivity needs of residents and visitors alike, particularly during peak travel times.
Marine Transport and Public Parking Guidelines
For those interested in utilizing marine transport services, the RTA encourages them to consult the authority’s website for comprehensive schedule details. In addition to the adjustments made to transport schedules, public parking across Dubai will be free from June 5 to June 8; however, vehicle owners are reminded that fees will still apply in multi-level parking facilities. This initiative not only fosters ease of access during the holiday but also encourages family outings and celebratory activities in the city.
Conclusion: A Call for Planning and Awareness
In summary, the RTA’s announcements serve as an essential guide for navigating logistical challenges associated with the Eid Al Adha holiday in Dubai. Both residents and visitors are urged to plan their travel in advance while leveraging smart solutions like the S’hail app for real-time updates. The authority’s efforts reflect a broader commitment to quality service delivery and customer care, geared towards fostering a harmonious holiday experience across the emirate.
As this major holiday approaches, it is imperative for everyone to remain informed and adaptable to the changes in service. The RTA’s proactive measures aim to enhance the convenience and satisfaction of all commuters, ensuring that the spirit of Eid Al Adha is celebrated in full swing across Dubai.
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