In-principle approval granted for Stored Value Facilities and Retail Payment Services, essential for obtaining full licences to commence operations in the financial sector.
customer service
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NewsUAE
Insurance Firm Reports AED 261.2 Million Profit Before Tax in First Half of the Year
by Dubaiforumby Dubaiforum 3 minutes readADNIC Reports AED 261.2 Million Profit Before Tax for H1 2025, Marking a 16.5% Year-on-Year Increase. As a premier multi-line insurance provider in the region, Abu Dhabi National Insurance Company …
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NewsUAE
AUH Achieves Level 3 Status in Customer Experience Excellence
by Dubaiforumby Dubaiforum 3 minutes readZayed International Airport Collaborates with Stakeholders for Enhanced Customer Experience Abu Dhabi: Zayed International Airport (AUH) has taken significant steps to improve customer experience by partnering with various stakeholders and …
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NewsUAE
Smiles Partners with Etihad Airways for Enhanced Loyalty Points Integration
by Dubaiforumby Dubaiforum 4 minutes readCustomers can now effortlessly link their Smiles and Etihad Guest accounts, enabling instant conversion of points and miles between the two loyalty programs. Enhance your rewards experience today!
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NewsUAE
Airlink to Acquire Ten New Embraer E195-E2 Aircraft
by Dubaiforumby Dubaiforum 3 minutes readAirlink Finalizes Lease for 10 New Embraer E195-E2 Aircraft South Africa’s Airlink has secured a lease agreement with Azorra to acquire 10 new Embraer E195-E2 twin-engine aircraft. This strategic move …
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NewsUAE
UAE Launches Its First AI-Powered Virtual Hospitality Concierge
by Dubaiforumby Dubaiforum 3 minutes readMeta Title: Innovative Virtual Hospitality Concierge ‘Nuha’ Launches in Dubai Meta Description: Discover ‘Nuha’, the UAE’s first virtual hospitality concierge powered by ChatGPT. Explore how this groundbreaking AI technology is …
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NewsUAE
AUH Achieves Level 3 ACI Accreditation for Customer Experience
by Dubaiforumby Dubaiforum 3 minutes readZayed International Airport (AUH) in Abu Dhabi achieves Level 3 accreditation in the Airports Council International (ACI) Customer Experience Accreditation program, highlighting significant improvements in customer service and overall passenger …
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NewsUAE
Zayed International Airport Receives Level 3 Customer Experience Accreditation
by Dubaiforumby Dubaiforum 3 minutes readZayed International Airport Receives Accreditation for Exceptional Guest Experience Management. This recognition underscores the airport’s commitment to strategic growth and outstanding service excellence in the aviation sector. Enhance your travel …
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NewsUAE
Zayed Airport Attains Level 3 in Customer Experience
by Dubaiforumby Dubaiforum 3 minutes readZayed International Airport (AUH) Achieves Level 3 Accreditation in ACI Customer Experience Programme In July 2025, Zayed International Airport (AUH) proudly received Level 3 accreditation from the Airports Council International …
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NewsUAE
Dubai Taxi Drivers Recognized for Exceptional Service
by Dubaiforumby Dubaiforum 3 minutes readOver 2,100 taxi drivers in Dubai have been recognized for their outstanding service, courtesy, and integrity. This tribute highlights the commitment of Dubai’s taxi drivers to excellence in customer service. …